JOIN OUR TEAM

We’re hiring.

Working at Thorn will give you the opportunity to apply your skills, expertise and passions to directly impact the lives of vulnerable and abused children. On our team you will build technology to identify victims, deter offenders and create safer platforms for children. Our staff tackles dynamic, quickly evolving problems with our network of partners from tech companies, NGO’s and law enforcement agencies. We need people who can bring clarity to complexity and hope to heavy problems.

What it’s like to work at Thorn

At Thorn, we combine the nimbleness of a startup with the mission and values of a non-profit. Engineers are empowered. They move fast and have authority and responsibility over how our products are designed and built.

Our success is measured by how many children we’ve helped save, how many cases we’ve contributed to solving and how much harm we’ve prevented. Through focused and persistent effort, we can stop online child sexual abuse. Day to day, we strive to balance hard work with care for ourselves and each other so that we have the resiliency we need to keep fighting. Working sane hours is just one of the ways we are committed to taking care of our team.

Specific benefits

  • Challenging work that allows you to learn and apply your skills to life-changing products.
  • Collaboration with experts who provide real world feedback to the tools you make.
  • Clear goals, unclear solutions, and the opportunity to make a big mark on our products.
  • Competitive salary.
  • Fully covered health care for you and your family.
  • Matched 401[k].
  • Flexible work schedules and locations.
  • Flexible vacation policy, standard holidays and three weeks off as a company, one for Thanksgiving, two between Christmas and the first week of the new year.
  • Monthly team and individual wellness sessions.
  • Amazing, amazing, amazing coworkers.
  • While the majority of our technical team is based in San Francisco, we are a distributed team that supports remote work. We’re together as a full team at least once a quarter. When we’re together there are fun team events, and one engineer is also a comedy writer, so that’s a plus for all the time we spend on Slack.

Thorn is a strong and flexible team because of the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race/ethnicity, sexual orientation, gender identity and expression, language, hobbies, etc. We strongly encourage women, minorities, and people from underrepresented backgrounds to apply. Your skills are needed here.

Development Associate

Virtual position, San Francisco or Los Angeles preferred.

As the Development Associate, you will be a key member of the development team and serve as the right-hand to the Director of Development. You’ll support the cultivation and growth of the Defenders Circle, Thorn’s major giving program, while also digging into corporate partnerships, grants, and online giving. This includes conducting in-depth research to identify donor and grant prospects, managing our donor database, working across Thorn’s engineering and product team to draft proposals, and supporting the CEO and Director of Development in donor relationship management.

If you are passionate about the intersection of technology and social good, thrive in fast-paced and interpersonal environments, and are articulate and persuasive in both written and verbal communication, then this is the job for you. This opportunity will allow you to gain experience in all aspects of development and take initiative in creating new projects. Thorn is privileged to work with incredible supporters and advisors. You will have the opportunity to connect with this group, while also helping cultivate our next generation of supporters. While this is an entry-level position, a candidate who is self-driven and finds success in this role will have the ability to move up quickly.

As a member of the Thorn team, your daily projects will support efforts to change the lives of abused and exploited children. You will wear many hats, jump into many unexpected situations, and seize unforeseeable opportunities all to help this team be the best it can be — because that’s exactly what these children deserve, our best.

Responsibilities

This is a list of responsibilities as they sit today and where we need immediate help. When you’re onboard we look forward to you knocking these out of the park and building better ways to support our key needs as we grow.

Major Donor Relationships

  • Support Director of Development to manage all high asset donors.
  • Assist in planning and execution of bi-annual major donor events.
  • Identify and track new major donor prospects.
  • Generate reports and communications for high asset donors.
  • Manage Salesforce and major donor calendar and alert Director of Development to upcoming deadlines, communication touch points, and gift renewal dates.

Corporate Sponsorships

  • Work alongside the executive team to develop a robust corporate giving program which includes expanding the number of companies supporting Thorn’s work.
  • Maximize Thorn’s participation in employee giving programs.
  • Plan and manage Thorn’s events with sponsorship companies including pitch events with Thorn leadership.

Grant Management

  • Lead all foundation grant prospecting and develop a grants strategy for Thorn.
  • Facilitate cross-department communication to create dynamic and convincing proposals.
  • Manage Thorn’s grant reporting cycle and produce reports for foundations when needed.

Online Giving

  • Work with the Communications Team to analyze and maximize Thorn’s online giving program.
  • Review online gifts at or above a determined amount to help identify new donor prospects.

Qualifications

  • Bachelor’s Degree
  • 2 years of work experience (donor relationships and business development a plus)
  • Strong interpersonal, verbal, and written communication skills
  • Highly organized with a knack for details and project management
  • Proactive problem solver and team player
  • Strong analytical skills and technical aptitude
  • Proficient in Google, Apple and Microsoft products (Adobe, InDesign a plus)
  • Experience with Salesforce a plus

Product Manager

San Francisco preferred

Thorn’s goal is to eliminate child abuse content from the internet. To tackle this, we’re growing our team to address the technical roadblocks for companies that host user generated content. We’re seeking a Product Manager who can help us create a solution for small and medium-sized companies that seamlessly identifies, removes and reports child sexual abuse content.

In this role, you will drive Thorn’s exploration of the key challenges and gaps companies face in proactively fighting child abuse on their platforms. You will leverage insights from companies and partners around the world to develop a broad industry product offering and a strategy to address the identified gaps. You will own all planning and execution of the product strategy and work closely with engineers at Thorn to quickly develop, prototype and iterate on potential solutions.

Without doubt, you’re a creative, open-ended thinker capable of solving for complex business and technical needs. You’re passionate about driving technical innovation to fight child exploitation and can rock the mic at conferences.

Responsibilities

  • Drive Thorn industry audit and competitive landscape analysis in addition to market sizing and revenue potential.
  • Drive industry partnerships and develop relationships to support the removal of child abuse content from platforms.
  • Develop and manage product requirements, strategy and roadmap for Thorn’s industry products, working with stakeholders and senior management to plan and prioritize product deliverables and timelines.
  • Develop user stories, use cases, wireframes and process/workflows for product requirements.
  • Understand and stay current with the latest strategies on counter abuse and content enforcement technologies within the tech industry.
  • Proactively identify and resolve issues that may impair Thorn’s ability to meet strategic, financial, and technical objectives.
  • Develop and deliver technical and business presentations and training.

Requirements

  • BA/BS degree preferred, or equivalent practical experience
  • Ideal candidate has worked as a product manager in consumer facing applications (professional software development experience a plus)
  • Solid technical knowledge, aptitude, and ability to effectively communicate with engineering
  • Effective oral, written and interpersonal communication skills: a persuasive and passionate communicator with excellent public speaking skills
  • Previous experience with counter abuse or scaled abuse enforcement a plus
  • Flexibility to travel up to 30%

Software Engineer: Thorn Innovation Lab

The lab’s areas of focus include human trafficking, dark web child abuse/exploitation content and social platform safety.

You will initially work on Solis, a tool that analyzes activity on the dark web to help investigators around the world find and rescue children that are being abused. Our engineers contribute across the stack, from our Python-based and AWS-hosted scraping infrastructure to our Node/React frontend.

Besides contributing to Solis, you will participate in broad exploration and work on a variety of projects to fight child abuse and trafficking. These projects span engineering and data science topics from security to artificial intelligence — including adaptive crawling, statistical analysis, search, machine learning (NLP, computer vision, sentiment analysis), data pipeline development and UX design.

Qualifications

  • Professional software development experience
  • Ability to quickly learn new technologies
  • Experience with rapidly prototyping applications
  • Experience implementing, testing, and deploying code to production
  • Ability to collaboratively solve problems with internal and external stakeholders
  • Proficient oral and written communications skills